Shipping policy

We deliver Australia Wide. If you reside outside of Australia, please get in touch with us for a custom shipping quote.

Your order is dispatched from Melbourne, Victoria.
Deliveries are made by the courier service Monday through to Friday only.

The approximate delivery time to main metro areas is 4-6 working days.
However please allow these approximate transit times for outer areas,
SA 7-9 working days
TAS 7-9 working days
WA 10-14 working days
NT 12-14 working days.

If the items you have purchased are in stock we will always endeavour to send them to you as soon as we possibly can, usually within 24-48 hours of order confirmation.

Please note that if you order during a sale, dispatch can sometimes be delayed by a short period due to high volumes.

Signature on Delivery
We understand that it can be frustrating when parcels are sent without authority to leave and we apologise for the inconvenience. Given the value of our larger products, we send most packages and Learning Towers with signature on delivery.

Pre- Orders
Please note, if your order contains an item that is on ‘pre order’, your entire order will be held and shipped together as soon as your pre-order item arrives.

Carbon Neutral Shipping?
We are very proud to offer 100% carbon neutral shipping. This means that the carbon emitted by the delivery of your product is offset.