Australian Owned & Designed Learning Towers. Now shipping to NEW ZEALAND and USA
Australian Owned & Designed Learning Towers. Now shipping to NEW ZEALAND and USA
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Refund & Returns Policy

Little Risers™ want you to be 100% happy. If for any reason you are not completely satisfied we will offer a 100% money back guarantee. (Subject to the terms and conditions below)

All returns must be unused and in their original condition (including all original protective packaging).
• You must complete your return within 21 days of the date of your order and you are responsible for arranging the return and all related shipping costs.
• The only products that cannot be returned are items marked 'Clearance'
• The original shipping costs to you are not refunded.
• If you return an item without its original packaging, or if not in perfect, unused condition, we reserve the right to deduct 25% of the amount to be refunded.

How do I return a product?
If you wish to return a product, please contact us at support@littlerisers.com.au and request a Returns Form. Please attach the completed Returns Form to the outside of the item being returned. Send your item to the delivery address stated on the Returns Form. Keep a record of your return shipment until you have received your replacement, credit or refund.

How long do I have to return a product?
All change of mind returns must be received by us within 21 days of the date of your order.

Do I have to pay anything to return my products?
You are required to pay the cost of returning the item(s) to us (including all postal or courier charges).

When will I receive my replacement item/credit/refund?
Little Risers™ will endeavour to process your returned product as soon as it is received at our office. Once the return has been approved (the items must be in perfect condition and in their original packaging) you will receive an email advising how your return is being processed.
PLEASE NOTE: Little Risers™ reserves the right to reject returns outside the 21 day return period, or items which are returned that are not in their original condition and/or packaging.